What is a Caregiver Navigator & how do I work with one?

Activating a Caregiver Navigator requires participation from your employer. 

A Caregiver Navigator is an ianacare staff member who provides coaching, navigation, and concierge services in your caregiving journey. They provide help in many different ways. For example:

• What local services are available for your unique caregiving needs
• What employee benefits you may not be aware of for your care situation
• How to have a difficult conversation about caregiving with your care circle

You may sign up for a Navigator either through the ianacare native app on your mobile device, or through the ianacare web app on your laptop or desktop. 

Once you sign up for a Caregiver Navigator, we will match a Navigator skilled for your care situation within 24 - 48 hours. Once you're matched, you may communicate with your Navigator via chat, phone or video conference. Navigators are usually available between 8am-8pm EST, Mon-Fri, and will work within a schedule and frequency that works for you.

Please contact us with any questions or concerns.

Unlock the Caregiver Navigator feature here: https://www.ianacare.org/open_navigator/