Only a caregiver, organizer or care recipient can change the role of a team member who has already joined the team. If you are the only user in a team, you need to invite another user in the role of a caregiver, organizer or care recipient before your role can be changed.
Please note:
Once a care recipient has been invited to a team, you cannot change their role or un-invite them. Please contact us at help@ianacare.com
Web Application
- Go to Manage Team from the top navigation bar
- Remove the user from the team
- Click on the "..." icon next to the user's name and then "Remove"
- Invite the user with the new role
Mobile Native Applications (iOS and Android)
- Go to Profile -> Team
- Remove the user from the team
- Click on "Edit" next to the role where the user is currently showing up
- Click on "x" icon next to the user
- Invite the user with the new role
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